Setup Videos, LLC
Effective date: October 4, 2026 | Version: 1.0
These Terms and Conditions govern your account and use of the Setup Videos websites, customer portal, manual creation tools, and related services. They allocate responsibility for content, product safety, intellectual property, and claims between you and Setup Videos, LLC. Read them carefully, especially Sections 7 through 9 and 22 through 25 concerning safety, indemnification, and limitations of liability.
Contents
1 Agreement and acceptance
These Terms and Conditions ("Terms") are an agreement between Setup Videos, LLC ("Setup Videos," "we," "us," or "our") and the individual or legal entity accepting them ("you" or "your"). The "Services" include setupvideos.com, secure.setupvideos.com, account and project tools, manual makers, PDFs, flipbooks, video production and hosting, animations, renderings, 3D and augmented or virtual reality models, players, QR codes, analytics, downloads, and related features we make available.
By selecting the agreement checkbox and submitting the Create Account form, or otherwise expressly accepting these Terms through a process we provide, you agree to these Terms. If you do not agree, do not create an account or use account-based Services. You may download or print these Terms for your records.
If you accept for a company or another organization, you represent that you have authority to bind that organization. In that case, "you" means the organization, and you confirm that you are authorized to act for it. You may not accept on behalf of another person or organization without authority.
2 Eligibility and account security
You must be at least 18 years old and legally able to enter this agreement. Provide accurate registration and billing information, keep it current, protect your credentials, and give account access only to authorized people. Notify us promptly of suspected unauthorized access or a security incident affecting the Services.
You are responsible for activity you authorize through your account and for the permissions you give employees, contractors, and other users. You are not responsible under this provision for activity caused solely by our failure to satisfy a legal or contractual obligation. We may request reasonable verification of identity, organizational authority, or ownership of a project before granting access or acting on an instruction.
3 Project agreements and order of precedence
A separately signed services agreement, statement of work, or order accepted by both parties may establish project scope, price, delivery, revisions, ownership, confidentiality, warranties, hosting, and other commitments. That agreement controls over conflicting provisions of these Terms for the subject it expressly addresses. A signed data processing agreement controls conflicting personal-data provisions, and a signed nondisclosure agreement controls conflicting confidentiality provisions.
These Terms supplement those agreements and do not cancel express promises or remedies in them. Your purchase-order terms do not modify this agreement unless an authorized Setup Videos representative expressly accepts them in writing. Advertised features and free inclusions apply as described in the applicable offer or accepted order; they do not create an unstated promise of unlimited or perpetual service.
4 Customer content and your responsibility
"Customer Content" means material you or your authorized users provide, upload, link, import, edit, approve, or publish through the Services, including manuals, instructions, scripts, drawings, CAD files, specifications, photos, recordings, music, trademarks, logos, text, personal information, and content you create using our tools. "Deliverables" means videos, manuals, images, models, and other outputs prepared through the Services for your project.
You are responsible for the legality, accuracy, completeness, currency, and permitted use of Customer Content, and for the technical and safety approval of Deliverables you authorize for release. You must identify the correct product, model, revision, intended audience, operating conditions, and limitations. Do not supply content you know is false, infringing, unlawfully obtained, or dangerously incomplete.
Our conversion, formatting, editing, animation, hosting, or distribution of material does not establish ownership, permission, technical approval, or regulatory compliance. Responsibilities we expressly accept in a signed project agreement remain ours.
5 Intellectual property rights and permissions
You represent and warrant that you own Customer Content or have obtained all rights, licenses, consents, releases, and other legal authority necessary for us and our service providers to handle it as you request. This includes permission to copy, adapt, translate, animate, synchronize, display, host, and distribute it, and to include it in Deliverables and authorized publications.
Your permissions must cover applicable copyrights, trademarks, trade dress, patents, designs, trade secrets, confidentiality duties, publicity and likeness rights, music and sound recordings, stock assets, fonts, software, and third-party license restrictions. You are responsible for royalties, attribution requirements, license renewals, usage limits, territorial restrictions, and obtaining releases from identifiable people where required.
Possession of a manual, product, photograph, or CAD file does not by itself establish reproduction or publication rights. Do not remove required attribution, safety labels, watermarks, or rights notices without authorization. Provide reasonable evidence of rights if requested. We may decline or suspend use of disputed material while reviewing a complaint.
Except as expressly agreed in a signed project agreement, we do not conduct trademark clearance, patent searches, copyright investigations, or license audits for Customer Content. We do not guarantee that a name, design, product, or Customer Content is free from competing rights. Responsibility for infringement claims is allocated under Sections 22 through 25, subject to applicable law and any controlling signed agreement.
6 License to operate the Services
You retain the ownership rights you have in Customer Content. You grant Setup Videos a nonexclusive, worldwide, royalty-free license to store, reproduce, process, format, adapt, translate, display, transmit, and distribute that content solely as reasonably necessary to provide the Services you request, prepare Deliverables, implement your sharing settings, maintain security, and comply with law. We may extend this limited permission to contractors and service providers performing those functions for us.
This license does not permit us to sell your Customer Content or use confidential project materials in public marketing without separate permission. It does not itself authorize training general-purpose artificial intelligence models on your confidential content. Any additional use requiring consent must be separately disclosed and authorized.
The operational license ends when content is removed from active Services, except to complete authorized work, honor existing lawful distributions, maintain restricted backups until ordinarily overwritten, preserve evidence, and satisfy legal obligations. Removal cannot recall copies already lawfully downloaded or shared outside our control.
7 Product safety and technical review
You are responsible for ensuring that Customer Content and Deliverables approved for release contain accurate instructions, adequate warnings, and all product-specific information required for their intended use. Have qualified personnel review assembly order, load limits, fasteners, torque values, electrical requirements, clearances, anchoring, materials, tools, protective equipment, supervision requirements, maintenance, and other relevant hazards before publication.
Account access and ordinary media-production services do not constitute a product inspection, engineering certification, safety test, code approval, legal opinion, or determination that a product is fit for a particular use. Unless expressly included in a signed scope of work, we do not undertake the duties of a product manufacturer, installer, licensed engineer, safety certifier, or regulatory approval body merely by preparing or hosting instructional media.
Videos, renderings, and 3D or AR models may simplify movement, omit concealed conditions, or differ from physical dimensions and real-world behavior. Do not use a visualization as a measurement, structural analysis, fit verification, or substitute for required testing. A caption, voiceover, translation, or flipbook conversion may contain errors that require review by someone competent in the subject and language.
Do not publish instructions that conflict with applicable law, verified manufacturer requirements, safety recalls, or competent professional advice. If a conflict or uncertainty exists, stop the affected activity and resolve it before distributing instructions or proceeding. Appropriate licensed professionals must perform work when required by law or the nature of the task.
8 Review approval and changes
Before approving, downloading for distribution, embedding, or publishing a Deliverable, inspect the complete final version, including graphics, steps, measurements, warnings, captions, translations, hyperlinks, QR destinations, and files available for download. A review of an earlier draft does not approve later changes. Do not publish drafts labeled as incomplete or awaiting approval.
Your approval confirms that an authorized reviewer has accepted the product-specific content and its intended release. It does not excuse our breach of an express contractual duty or eliminate rights that cannot lawfully be waived. Revision scope, acceptance procedures, and correction obligations in a signed project agreement control.
You are responsible for changes you or third parties make after delivery and for using the correct version with the correct product. Tell us promptly when products, specifications, laws, warnings, or recalls require updates. Unless a monitoring service is expressly agreed in writing, we do not promise to discover future product changes or continuously review published content for continuing suitability.
9 Injury death property damage and safety claims
TO THE FULLEST EXTENT PERMITTED BY LAW, SETUP VIDEOS IS NOT RESPONSIBLE FOR DEATH, PERSONAL INJURY, ILLNESS, DISABILITY, PROPERTY DAMAGE, OR OTHER HARM TO THE EXTENT CAUSED BY YOUR PRODUCT; INACCURATE, INCOMPLETE, UNAUTHORIZED, OR UNSAFE CUSTOMER CONTENT; YOUR FAILURE TO PROVIDE REQUIRED WARNINGS; YOUR UNAPPROVED MODIFICATIONS; OR YOUR OR OTHERS' IMPROPER ASSEMBLY, INSTALLATION, OPERATION, MAINTENANCE, OR RELIANCE ON CONTENT YOU DISTRIBUTE.
You acknowledge that hosting or producing a manual or video does not make Setup Videos the guarantor of the underlying product or every action taken by a viewer. You are responsible for your own product-safety obligations, legally required notices, recalls, corrective actions, and communications to your customers. Notify us promptly if hosted material presents a credible safety issue and cooperate in correcting or disabling it.
This section allocates responsibility between the parties only to the extent legally allowed. It does not bind a viewer or other third party who has not agreed to these Terms, prevent anyone from filing a claim, or waive liability that cannot lawfully be excluded. The exceptions in Section 25 apply to this entire agreement.
10 Automated tools and generated content
Manual-creation tools, templates, automated formatting, artificial intelligence features, translations, and other assisted functions may generate inaccurate, incomplete, inconsistent, or nonunique output. Review each output for technical accuracy, safety, originality, rights, and suitability before use. Do not assume that an automated warning list is exhaustive or that a generated step has been tested.
You remain responsible for your inputs and publication decisions. Subject to our express contractual obligations and applicable law, we do not guarantee that automated output is eligible for intellectual property protection or that similar content will not be created for other users. Do not input regulated, export-controlled, or sensitive personal information unless the Service is expressly authorized for that use and any required agreement is in place.
11 Publishing sharing and QR codes
You control and are responsible for the people you authorize to access projects and the sharing or publication actions you request. A public link, embedded player, published flipbook, or QR code may make content accessible beyond your intended audience. Do not treat an unlisted link or QR code as a password or confidentiality safeguard.
Before distributing a link or printing a QR code, test its destination, permissions, product version, warnings, and mobile usability. Recheck links when content or destinations change. We are not responsible for destination changes you make, unauthorized third-party substitutions outside our control, or third-party copying, subject to our own contractual and legal duties.
If the law or a product's safe use requires printed instructions, permanent labels, offline access, or another delivery method, you must provide those materials. Digital hosting and QR access are not substitutes for mandatory product notices.
12 Analytics and privacy
Views, viewer locations, watch time, heatmaps, and other analytics are informational estimates. Device settings, blocked tracking, repeat viewing, bots, network routing, and third-party services may affect accuracy. Replay hotspots can suggest areas for review but do not establish that a person struggled, understood an instruction, assembled a product safely, or consented to tracking. Analytics are not proof of regulatory compliance or safety.
These Terms are not blanket consent to all tracking or marketing. Where you embed players or collect viewer information on your own sites, you must provide legally required notices, obtain required consent, and honor applicable privacy rights. We remain responsible for obligations the law places on us.
Do not upload another person's personal information without lawful authority. Do not submit sensitive health, financial, government-identification, or children's data unless the relevant Service and a separate written agreement expressly permit it.
13 Acceptable use
Do not use the Services to infringe rights; misappropriate confidential information; impersonate another person; publish unlawful or knowingly dangerous content; transmit malware; distribute spam; commit fraud; or violate applicable law. Do not bypass authentication, exceed your authorized access, interfere with security, overload systems, scrape restricted data, or reverse engineer protected software except where applicable law expressly permits it.
Do not falsely claim that Setup Videos has certified, tested, endorsed, insured, or legally approved a product or instruction. Do not use our name or branding to imply sponsorship without written permission. Nothing here prohibits lawful security reporting, protected whistleblowing, reports to authorities, or honest consumer reviews.
14 Adult and sexual content
Pornography and adult content of any kind are not allowed on the Services. You may not upload, create, link, embed, store, publish, or share through our tools or systems any pornographic or sexually explicit material, nudity or other sexual content, sexual services or solicitation, or any other adult content. This applies to everything handled through the Services, including videos, manuals, PDFs, flipbooks, images, 3D models, players, QR codes, links, and content made with the Manual Maker, whether it is public, unlisted, or private.
Content that sexualizes minors is strictly prohibited. We will remove it, preserve related information as required by law, and report it to the National Center for Missing & Exploited Children and to law enforcement.
We may remove or block any content we believe violates this Section without notice, and may suspend or terminate the related account under Section 21.
15 Our software and project deliverables
We or our licensors retain rights in the platform, software, player code, tools, templates, reusable components, production methods, and other materials not expressly transferred to you. Account access gives you a limited, nonexclusive, nontransferable right to use the Services as authorized during your account's permitted use, not ownership of the platform.
Ownership and usage rights for commissioned Deliverables follow your signed project agreement. If that agreement does not specify them, after payment of the applicable fees we grant you a perpetual, worldwide, nonexclusive license to use, reproduce, display, and distribute the final approved Deliverables for the product and business purpose identified in the accepted order. This license is subject to disclosed third-party restrictions and excludes source files, editable production files, standalone stock assets, platform code, and materials not included in the order. Hosting access remains subject to the applicable service term.
You may use manual-maker outputs you create for lawful purposes, subject to these Terms and rights in underlying content. No provision transfers rights you or we do not own. You may not resell our software or templates as a competing standalone service without permission.
16 Third party services
The Services may use or link to video platforms, cloud providers, payment processors, analytics services, model viewers, embedded tools, and other third-party services. Their availability, content rules, licenses, and privacy practices may affect your use. You must comply with applicable third-party terms when you use those services.
We do not control independent third-party websites or guarantee their continued availability. This provision does not eliminate our responsibility for duties we expressly undertake or duties that applicable law makes nondelegable. A link does not imply endorsement.
17 Fees quotes and included features
Creating an account does not itself authorize a charge or paid subscription. Fees, payment timing, taxes, scope, cancellation terms, and any recurring billing must be disclosed and accepted in the applicable order. You are responsible for agreed charges and applicable taxes other than taxes on our income. We will obtain any authorization required by law before recurring charges.
An estimate generated by a tool is subject to its stated assumptions, scope, expiration date, and any expressly disclosed approval requirement. Discounts and promotions apply only on their stated terms. A free feature included with a purchased video does not imply unlimited storage, usage, revisions, support, or lifetime hosting unless expressly promised. New charges or material reductions to an existing paid commitment require the notice or agreement required by the governing contract and law.
Refunds and cancellation rights follow the accepted order and mandatory law. These Terms do not create an automatic forfeiture of all prepaid fees or override legally required refunds.
18 Availability backups and service changes
We may perform maintenance, update features, and address security or operational issues. Unless a signed agreement provides otherwise, we do not guarantee uninterrupted access, a particular uptime percentage, or indefinite storage. Maintain your own current copies of source materials, approved Deliverables, and essential records.
If we discontinue a paid Service, we will provide reasonable notice and an opportunity to export available content where practicable, subject to urgent security, legal, or technical constraints. Applicable contractual commitments and mandatory refund rights continue to apply. We are not responsible for delays caused by events beyond our reasonable control, but this does not excuse duties that the law does not allow us to disclaim.
19 Confidentiality and public materials
A signed nondisclosure or confidentiality agreement governs covered information. Do not use public publishing or public-link functions for confidential materials. For nonpublic Customer Content, we may provide access to personnel and service providers as reasonably necessary to perform authorized work, protect the Services, or comply with law, subject to applicable confidentiality and privacy obligations.
We do not obtain permission to use your nonpublic project in our portfolio merely because you create an account. Marketing or public case-study use requires separate permission or a controlling agreement. No internet service can promise absolute security, and this statement does not reduce our duty to use safeguards required by law or contract.
20 Copyright complaints and other rights disputes
Report alleged copyright infringement to our designated agent at [email protected]. A notice should include your physical or electronic signature; identification of the protected work; identification and precise location of the allegedly infringing material; your contact details; a statement of good-faith belief that the use is not authorized by the owner, its agent, or law; and a statement that the notice is accurate and, under penalty of perjury, that you are authorized to act for the rights holder.
If your material is removed and you believe the removal resulted from mistake or misidentification, you may send a counter-notice containing your signature; identification of the removed material and its former location; a statement under penalty of perjury that you have a good-faith belief the removal resulted from mistake or misidentification; and your name, address, and telephone number. You must consent to the jurisdiction of the federal district court for the district where your address is located, or, if you are outside the United States, a judicial district where Setup Videos may be found, and accept service of process from the original notifying person or that person's agent.
We will handle qualifying notices and counter-notices under applicable copyright law. This may include forwarding a counter-notice to the claimant and restoring material within the statutory period, ordinarily 10 to 14 business days after a qualifying counter-notice, unless the claimant notifies us of a court action seeking to restrain the activity or another lawful basis prevents restoration. Knowingly making material misrepresentations in a notice or counter-notice can create liability.
We maintain a policy to terminate, in appropriate circumstances, accounts of repeat copyright infringers. We may remove or restrict material as required by law or these Terms. Send trademark, licensing, privacy, or other rights complaints to [email protected], with the rights asserted, affected material, supporting information, and your contact details. Copyright procedures do not automatically resolve trademark, patent, or licensing disputes.
21 Suspension termination and removal
We may suspend access, disable content, or terminate an account for material violations, unlawful activity, credible safety or security risks, infringement, nonpayment of agreed fees, or legal requirements. Where practicable, we will give notice and an opportunity to remedy a violation; we may act immediately when necessary to protect people, rights, systems, or legal compliance. We will not use this provision to penalize protected reviews or lawful complaints.
You may request account closure through available account tools or our contact address. Closing an account does not automatically cancel a separate project order or erase accrued obligations. Content export, deletion, retention, and refunds are subject to applicable agreements, our Privacy Policy, and law. Sections concerning accrued fees, ownership, licenses needed for retained copies, confidentiality, indemnification, liability, disputes, and other provisions intended to survive will survive termination to the extent applicable.
22 Responsibility for claims relating to your content
To the fullest extent permitted by law and subject to Section 25, as between you and Setup Videos, you bear responsibility for claims to the extent arising from your breach of the rights and content assurances in these Terms, your unlawful conduct, your products, and content changes or distributions for which you are responsible. Such claims may include lawsuits, demands, takedowns, licensing disputes, infringement allegations, product liability, inadequate warnings, injury, death, property damage, and privacy violations.
We do not agree to defend you against, reimburse you for, or resolve such claims merely because you use the Services. Any defense or indemnity we expressly provide in a signed agreement remains effective. This section does not transfer to you liability caused by our own conduct to the extent it cannot lawfully be transferred or is excluded under Section 25.
23 Indemnification
For business users: if you use the Services for a trade, business, or professional purpose, you will defend, indemnify, and hold harmless Setup Videos and its members, managers, officers, employees, and contractors acting for it from third-party claims, proceedings, damages, judgments, settlements, and reasonable legal costs to the extent arising from: (a) Customer Content infringing intellectual property, license, confidentiality, privacy, or publicity rights; (b) materially inaccurate or unsafe product information or warnings you supply or approve; (c) defects in your products or your assembly, installation, distribution, recall, or other product-related activities; (d) your unauthorized changes or combinations of Deliverables; or (e) your material breach of these Terms or applicable law. Covered claims may include bodily injury, death, and property damage.
This obligation applies only to the extent the claim is attributable to the matters above. It does not cover the portion caused by our breach of an express contractual obligation, negligence, gross negligence, fraud, or intentional misconduct, or any amount that cannot legally be indemnified. It does not make you responsible for rights violations solely in materials independently selected and supplied by us without your direction or contribution.
We will notify you reasonably promptly of a covered claim; delayed notice reduces your obligation only to the extent it materially prejudices the defense. You may control the defense with competent counsel reasonably acceptable to us. We may participate at our expense, except that reasonable separate counsel costs caused by an actual conflict of interest are covered to the extent legally recoverable. We will provide reasonable cooperation at your expense. You may not settle a claim in a way that admits fault by us, imposes nonmonetary duties on us, or fails to give us an unconditional release without our written consent, which will not be unreasonably withheld.
For consumers acting primarily for personal, family, or household purposes: the business-user duty to defend does not apply. You are responsible only for third-party losses and reasonable costs to the extent caused by your unlawful conduct or culpable breach of these Terms and recoverable from you under applicable law. Nothing requires indemnification for exercising protected consumer rights.
24 Warranty disclaimers and limits on liability
EXCEPT FOR EXPRESS OBLIGATIONS IN A CONTROLLING SIGNED AGREEMENT AND WARRANTIES OR RIGHTS THAT CANNOT LAWFULLY BE EXCLUDED, THE SERVICES AND AUTOMATED OUTPUTS ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NONINFRINGEMENT. WE DO NOT WARRANT THAT CUSTOMER CONTENT IS ACCURATE, LICENSED, SAFE, OR COMPLIANT, OR THAT USE OF THE SERVICES WILL PREVENT CLAIMS, INJURIES, RETURNS, OR SUPPORT REQUESTS.
SUBJECT TO SECTION 24, TO THE FULLEST EXTENT PERMITTED BY LAW, SETUP VIDEOS AND ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, AND CONTRACTORS ACTING FOR IT WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, BUSINESS OPPORTUNITIES, GOODWILL, OR DATA ARISING FROM THE SERVICES, EVEN IF ADVISED OF THEIR POSSIBILITY. THIS EXCLUSION DOES NOT ELIMINATE A REFUND, DIRECT REMEDY, OR EXPRESS OBLIGATION THAT APPLICABLE LAW OR A CONTROLLING SIGNED AGREEMENT REQUIRES.
SUBJECT TO SECTION 24 AND ANY DIFFERENT LIMIT EXPRESSLY STATED IN A CONTROLLING SIGNED AGREEMENT, OUR TOTAL AGGREGATE LIABILITY FOR CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES WILL NOT EXCEED THE GREATER OF US $100 OR THE FEES YOU PAID US FOR THE SPECIFIC SERVICE OR PROJECT GIVING RISE TO THE CLAIM DURING THE 12 MONTHS BEFORE THE FIRST EVENT GIVING RISE TO IT. MULTIPLE CLAIMS ARISING FROM THE SAME EVENTS DO NOT MULTIPLY THIS LIMIT.
Where legally enforceable, these limitations apply regardless of the form of action, including contract, tort, ordinary negligence, strict liability, or another theory, and even if a limited remedy fails of its essential purpose. They allocate commercial risk and do not establish that any particular claim is legally waivable. Mandatory consumer protections and the exceptions below take precedence.
25 Rights and liabilities that are not excluded
NOTHING IN THESE TERMS EXCLUDES OR LIMITS LIABILITY FOR OUR FRAUD, INTENTIONAL MISCONDUCT, OR GROSS NEGLIGENCE; DEATH OR PERSONAL INJURY CAUSED BY OUR NEGLIGENCE WHERE SUCH LIABILITY CANNOT LAWFULLY BE EXCLUDED OR LIMITED; OR ANY OTHER LIABILITY, WARRANTY, REMEDY, OR STATUTORY RIGHT THAT APPLICABLE LAW DOES NOT PERMIT US TO EXCLUDE, LIMIT, OR TRANSFER.
These Terms do not waive mandatory consumer rights, required product-safety duties, legally required refunds, privacy rights, government enforcement powers, or rights to make lawful reports or honest reviews. No clause authorizes us or you to break the law. If a disclaimer, cap, indemnity, or other restriction is prohibited for a particular claim or jurisdiction, it does not apply to that extent. The rest of the agreement remains subject to Section 29.
26 Disputes governing law and courts
Before commencing a claim, either party may send the other a written description of the dispute and proposed resolution. We encourage good-faith efforts to resolve issues, but this process is voluntary and does not shorten legal deadlines or restrict access to small-claims court, urgent relief, regulators, or other remedies required by law.
Except where mandatory law requires otherwise, these Terms are governed by the laws of the State of California, United States, without applying conflict-of-law principles that would select another state's law. Subject to mandatory jurisdiction and venue rights, disputes will be brought in the state courts located in Santa Clara County, California or the federal court whose district includes that location, and each party consents to those courts' jurisdiction.
If you are a consumer, this clause does not deprive you of mandatory protections or a right to bring proceedings in a court available under the law of your residence. These Terms do not impose mandatory arbitration or waive class-action or jury-trial rights.
27 Changes to these Terms
We may update these Terms prospectively. We will identify the version and effective date and provide reasonable advance notice of material changes through account notice, email, or another appropriate method. Where required by law or necessary to establish agreement to a material change, we will obtain renewed affirmative acceptance before applying the change to you.
Merely posting new Terms does not retroactively change a completed transaction, an existing dispute, or a signed project agreement. If you reject a material change, you may stop using affected future Services; existing paid commitments, cancellation rights, and mandatory rights will be handled under the applicable agreement and law.
28 Electronic communications and notices
You agree that we may send account, project, security, and legal communications electronically using the contact information you provide, subject to applicable electronic-consent requirements. Keep your email address current. This does not enroll you in optional marketing communications or waive any separate consent or delivery requirement imposed by law.
Formal notices to Setup Videos should be sent to [email protected]. Copyright notices should use the designated-agent details in Section 20. A contact form or ordinary support message is not a substitute for service of legal process where law requires another method.
29 General provisions
These Terms and applicable accepted orders and signed agreements form the agreement concerning their subject matter. A failure to enforce a provision is not a waiver. If a provision is unenforceable, it will be severed or narrowed only as applicable law permits, and the remaining provisions will continue to the extent lawful. No narrowing may remove mandatory rights.
You may not transfer your account or this agreement without our written consent, except as a controlling signed agreement permits. We may assign this agreement in connection with a merger, reorganization, or sale of the relevant business, provided the successor assumes applicable obligations and your mandatory rights are preserved. Neither party is the other's agent, partner, joint venturer, or employee under these Terms.
Our personnel and contractors expressly protected by Sections 23 through 25 are intended beneficiaries of those protections to the extent permitted by law. Otherwise these Terms create no third-party beneficiary rights. They do not impose contractual duties on people who have not accepted them.
30 Account holder acknowledgment
By affirmatively accepting these Terms when creating an account, you acknowledge that you have had an opportunity to review them; have authority to accept them; must have the rights to content you provide; must review and approve the accuracy, warnings, and safety of materials you publish; and accept the responsibility, indemnification, warranty, and liability provisions described above, subject to rights and liabilities that cannot lawfully be waived.
